Replying to Messages

You can reply to messages that you receive in your Secure Message Center Inbox. Some messages are for your information only, and you cannot reply to them.

You have the option of replying to just the person who sent the message to you using the Reply button or replying to the sender as well as any other recipients using the Reply to All button.

To reply to a message:

1. From the Message Details page, click Reply or Reply to All.

You are taken to the Compose tab where the message displays in Reply mode. The To and Subject fields are completed for you and the original message text displays.
Note: You can not enter additional recipients or change the Subject text of a Reply or Reply to All email message.

2. Type your response text below the Attachments field.
   

• Click Attach File to attach files to your reply before sending it.
• Click Save Draft to save this message reply to the Drafts tab and send it later.
  Note: Before the session times out, your email message will be automatically saved as a draft message in the Drafts folder.
• Use the formatting toolbar to customize your message text.
  Note: formatting can only be applied to messages originally sent to you in HTML.

3. Click Send to send your completed reply message.