Changing your Password

The method of changing your password may vary depending on how you access the Secure Message Center. You may be able to change your password from the Sign In page or from the Profile page within the Portal. If you have saved your password on your computer, you need to sign out to see the Sign In page.

To change your password:

1. From the Sign In page, click the Change your password link.
   The Change Password page displays.
   Note: The red asterisks (*)indicate required fields.
2. On the Change Password page, enter your Email Address.
3. Enter a new Password that complies with the Password Rules shown.

4. Re-enter your new password.
5. If required, enter a New Password Reminder Phrase that will help you remember your password if you forget it again.
6. Click Submit Password.

You will receive a confirmation email in your regular email Inbox with instructions on how to activate your password. 

If available, to change your password from the Profile page: 

1. Once you have signed in, select the Profile tab.
2. Select Edit Password.
   The Change Password page displays.
3. Complete the Change Password page as described above.
4. Click Change Password.
   You will receive a confirmation message in your regular email Inbox, with instructions to activate the new password.