This setting is configured by the company that sent you the email message and will be between 7 days (minimum) and 365 days (maximum), The default message retention length is 14 days.
Messages stored in the Secure Message Center are encrypted with 168-bit triple DES encryption. Messages are viewed using secure Internet connections with high encryption. This level of encryption is considered highly secure by industry standards.
We recommend that you use one of the following:
Other Internet browsers may be used, but have not been validated by Zix Corporation.
We recommend that you use one of the following:
Other mobile devices may be used to view your messages, but have not been validated by ZixCorp.
You can access the Secure Message Center from a recommended mobile device or any computer with access to the Internet.
JavaScript must be enabled and pop-ups cannot be blocked for the portal Web address.
If the error message is about your email address and/or password, make sure that you have entered your Email Address and Password information correctly.
On the Sign In page, click the Reset button.
After three unsuccessful sign in attempts, you will be locked out of your account for 30 minutes.
You will be sent a notification message to the Inbox of the email address you entered.
The email sent to you contains information on how to change your password and unlock your account.
No, the Secure Message Center servers receive the email messages securely and store them using 168-bit, triple DES encryption. Intended recipients must log in to open any email messages they receive, therefore no one else can view your messages.
If the message has expired and been deleted, it is no longer available. Due to the security features of the Secure Message Center, the sender of the message must re-send it to you.
Information on how to contact Customer Support is located on the Sign In page of the Secure Message Center