Getting Started

The ZixCentral console allows administrators to manage user and administrator accounts and access a variety of services in one centralized location. When logging in for the first time, ZixCentral guides you through the account setup process within the console. Once you finish setting up your account, you can manage the various parts of your account and services. These parts include:

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Secure Message Center portal management and encryption policy management, DLP quarantine management, and encryption reporting through Email Encryption.

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Managing various settings and information, such as LDAP Authentication settings, domains, and end user options through Account Info

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Accessing an overview of your entire account through Overview.

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Managing user accounts and account permissions through User Management.

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Managing mailboxes with multiple account access through Shared Mailboxes.

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Managing your active services through Subscriptions.

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Viewing your costs and payment specifics through Billing.

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Utilizing support functionality, such as contacting customer support and opening support tickets, through Support.

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Trace missing emails through Message Tracking.

Performing the actions listed above depend upon your account permissions. Some options may not appear if your account is not authorized to access them. Regardless of your user level, all pages and tabs within the ZixCentral console list out any specific information and procedures necessary to enable you to perform them correctly.